We offer free shipping on all our products. Since our items are custom-made, we ask for your patience with the process. The creation of products typically requires 2-7 business days, and shipping within the US takes an additional 3-7 business days.

Therefore, please allow a total of 5-14 business days for your order to arrive at your doorstep. We appreciate your understanding and are excited for you to receive your empowering products!

We offer a diverse range of products, each with specific dimensions and features:

• Apparel: For our apparel items, you can find a detailed sizing chart on each product page under the “Size Guide” section. We recommend measuring a garment you already own and comparing those measurements to our chart to ensure the best fit. Also, consider the fit type (e.g., slim, relaxed) described for each item.
• Mugs and Tumblers: Our mugs and tumblers come in various sizes, typically listed in ounces to indicate capacity. Specific dimensions and volume are provided on each product's page, helping you choose the perfect size for your coffee, tea, or cold drinks.
• Pillows: Pillows vary in size, with dimensions listed in inches on each product page. Whether you need a small accent pillow or a large cushion for extra comfort, you'll find all the necessary details to make the right choice.
• Blankets: The dimensions of our blankets are also provided in inches on their respective product pages. Available in different sizes, our blankets are perfect for everything from decorative touches to cozying up on chilly evenings.

For precise sizing and dimensions, please refer to the individual product pages. If you need further assistance or have specific questions, don't hesitate to contact us!

If you're experiencing difficulties with placing an order on our website, we're here to help! Please try the following steps:

1. Refresh your browser: Sometimes, simply refreshing your browser can resolve the issue.
2. Clear your browser cache and cookies: Old data stored in your browser can sometimes cause problems with website functionality.
3. Try a different browser or device: If problems persist, switching to a different browser or device may help.
4. Check your payment information: Make sure all entered payment details are correct and up to date.

If none of these steps work, or if you continue to experience difficulties, please contact our customer support directly. You can reach us by email at dudedelusions@gmail.com. We are committed to ensuring a smooth shopping experience and will work with you to resolve any issues as quickly as possible.

Return Policy

Thank you for shopping at our store! We hope you love your purchase, but if there’s an issue or you’re not entirely satisfied, here’s how you can initiate a return:

1. Eligibility Conditions: Please note that because we use a print-on-demand service with Printful, we can only accept returns for items that are faulty or not as described. Unfortunately, we cannot accept returns due to buyer’s remorse or incorrect size selection if the product matches what was ordered.
2. Contact Customer Service: If you receive a damaged, defective, or incorrectly fulfilled item, please contact us within 30 daysof delivery. Email us at dudedelusions@gail.com with your order number, a detailed description of the issue, and photos documenting the problem.
3. Approval and Instructions: Once we receive your email and assess the situation, we’ll let you know if your return request is approved. If approved, we will provide detailed instructions on how to proceed, including where to send the faulty items. The return address will be provided directly to you during this communication to ensure accuracy.
4. Shipping the Return: You will be responsible for shipping the item back to the address we provide. We recommend using a trackable shipping method to ensure safe and documented delivery.
5. Refund or Exchange: Upon receipt and inspection of the returned item, we will notify you of the approval or rejection of your refund or exchange. If approved, your refund will be processed, or an exchange will be sent out as soon as possible.

Please note, all returns must be in their original condition, unused and with all original tags and packaging intact. Return shipping costs are non-refundable unless the item is returned because of a defect or misrepresentation.

We strive to make your experience as seamless as possible and are here to support you every step of the way. If you have any questions about our return policy or need assistance with a return, please don’t hesitate to reach out.

We understand that sometimes you might need to cancel an order. Here’s what you need to know about canceling an order with us:

1. Timing is Key: Due to the nature of print-on-demand, orders can only be canceled within a short window after they have been placed. Typically, you have up to 2 hours from the time of purchase to request a cancellation. This allows us to halt the production process before it begins.
2. How to Cancel: To cancel an order, please contact us immediately at dudedelusions@gmail.com with your order number and cancellation request. The sooner you reach out, the more likely we can stop the order from going into production.
3. After the Cancellation Window: If more than 2 hours have passed or if the order has already entered the production process, we will not be able to cancel the order. Once an item is in production or shipped, it becomes subject to our return policy instead of cancellation.
4. Refunds for Cancellations: If your cancellation request is successful and processed before the order enters production, you will receive a full refund to your original method of payment.

We strive to process your order and cancellation requests as quickly as possible. If you have any questions or need further assistance regarding your order, please don’t hesitate to contact us.